Frequently Asked Questions
Q
What types of lighting fixtures do you specialize in manufacturing?
We specialize in a wide range of decorative lighting products, including modern chandeliers, pendant lights, wall lamps, ceiling fixtures, and custom lighting designs suitable for both residential and commercial projects.
Q
Can I request custom sizes, finishes, or designs for my project?
Yes, customization is one of our core services. We can customize sizes, colors, finishes, and configurations to meet your specific design requirements and interior spaces.
Q
What certifications do your lighting products carry?
Our lighting fixtures are manufactured in compliance with international quality and safety standards. Depending on the target market, we can provide products certified with CE, UL, RoHS, and SAA.
Q
What is the typical production lead time for orders?
Standard orders generally take 15 to 30 days to manufacture, depending on the order volume and product complexity. For highly customized items, production timelines will be determined on a case-by-case basis.
Q
How do you ensure the safe shipping of delicate lighting products?
We pack our fixtures with professional multi-layer packaging, including molded foam, drop-tested cardboard boxes, and wooden crates where necessary, ensuring maximum protection during transit.
Q
What is your warranty policy for these lighting products?
We offer a standard 2 to 3-year warranty covering manufacturing defects and electrical components under normal usage conditions.
